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Privacy policy

Last updated: November 9, 2026

The Duru Diet is operated by Duru Bilimlier (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose personal information when you visit thedurudiet.com, purchase our digital books or audiobooks, or contact us.

Information we collect

Depending on how you interact with our store, we collect:

  • Contact and billing information: your name, email address, billing address, and other details you provide during checkout or when contacting us.

  • Order information: products purchased, transaction details, payment status, and information needed to provide access to your digital purchases.

  • Communications: information you include in support requests or other correspondence.

  • Device and browsing information: your IP address, browser and device information, cookie identifiers, pages viewed, and interactions with products, shopping carts, and checkout.

Information comes directly from you, automatically through our website and related technologies, and from service providers that support our store. Payments are processed through our checkout payment providers.

You do not need to provide medical information to purchase our products. Please avoid including sensitive health information in support messages.

How we use information

We use personal information to:

  • Process payments and provide access to purchased digital products.

  • Send order confirmations and other messages about your purchase.

  • Respond to questions and resolve delivery or technical problems.

  • Operate, maintain, and improve our website.

  • Understand website activity and measure advertising performance.

  • Support advertising and personalization, subject to applicable privacy requirements.

  • Detect fraud, protect our services, maintain business records, and meet legal obligations.

Service providers and other disclosures

We disclose information as needed to providers that support our business, including Shopify, payment processors, digital delivery services, website tools, and advertising and analytics providers.

These providers process information under their applicable agreements and privacy policies. Some providers also process information for their own purposes, as described in their policies.

We may also disclose information when necessary to comply with applicable law or legal process, protect legal rights, investigate fraud or security incidents, or complete a business transfer subject to applicable safeguards.

Shopify

Our store is hosted by Shopify, which processes information about visits, purchases, and other interactions to provide and improve its services.

We use Shopify Network Intelligence. This allows Shopify to use information about interactions with our store together with information from interactions with Shopify and other merchants to provide enhanced services, including personalization, advertising, and fraud prevention.

For these enhanced services, Shopify is responsible for processing personal information and responding to requests concerning its processing.

Read Shopify’s Consumer Privacy Policy. To learn about or exercise your rights concerning Shopify’s use of information, including applicable rights to object or withdraw consent, visit Shopify’s Privacy Portal.

Cookies, analytics, and advertising

Our website uses cookies and similar technologies for store functionality, understanding website activity, and supporting advertising.

We use Meta Pixel, advanced matching, and the Conversions API through Shopify’s Facebook & Instagram integration. When permitted by your privacy choices and applicable law, these tools share information with Meta to measure advertising performance and support relevant ads on Facebook and Instagram. Information may include pages viewed, product and checkout interactions, purchase details, browser and device identifiers, and contact information you provide, such as an email address or phone number used for customer matching. Email addresses and phone numbers used for matching may be hashed (converted into a coded form); hashing does not make the information anonymous. The Conversions API sends events directly from Shopify’s servers to Meta rather than only through your browser. This integration is configured to require marketing and analytics permission and to honor the data-sharing opt-out. Meta’s processing is explained in its Privacy Policy.

Advertising-related disclosures may be considered “sale,” “sharing,” or use for targeted advertising under certain privacy laws, even when information is not exchanged for money.

Use the cookie banner to accept, decline, or manage optional cookies and similar technologies. You can reopen Cookie preferences from the website footer to change your choices or withdraw permission for analytics, advertising, and personalization. Essential technologies needed to operate the store, keep it secure, and process your purchase may continue to operate. Withdrawing consent does not undo processing that took place before withdrawal.

To request an opt-out of the sale or sharing of personal information for targeted advertising, use Your privacy choices in the footer. This is separate from unsubscribing from marketing messages and does not cancel an order or prevent delivery of your book. Where applicable, we also recognize Global Privacy Control signals as explained on that page.

You can also manage cookies through your browser settings. Blocking cookies may affect some store features. Browser settings alone do not necessarily stop server-side data sharing; use our privacy controls for those choices.

You may contact us at radiant@radiantmanecobyduru.com to exercise applicable privacy rights, including requests concerning targeted advertising or the sale or sharing of personal information. Shopify-specific choices are also available through its Privacy Portal linked above.

Legal bases for processing

Where applicable law requires a legal basis, we process information based on:

  • Performance of a contract: to fulfill purchases and provide related support.

  • Legal obligations: to meet tax, accounting, and other legal requirements.

  • Legitimate interests: to operate and secure our business and improve our services, where those interests are not overridden by your rights.

  • Consent: where required for particular advertising, cookies, or other processing.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

Retention and security

We retain personal information for as long as reasonably needed for the purposes described in this policy, including providing purchases and support, maintaining required records, resolving disputes, and meeting legal obligations.

Retention periods depend on the information involved and the reason it is held.

We use reasonable safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

International processing

We operate in the United States. Shopify and other providers may process or store information in the United States and other countries, where privacy laws may differ from those in your country.

Where applicable law requires safeguards for international transfers, those transfers must be subject to an appropriate legal mechanism, such as approved contractual protections.

Your privacy rights

Depending on your location and the laws that apply, you may have the right to:

  • Request access to or a copy of your personal information.

  • Request correction or deletion.

  • Request restriction of processing or object to certain processing.

  • Receive information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Opt out of the sale or sharing of information or its use for targeted advertising.

  • Appeal a decision about a privacy request.

  • Complain to your local data protection authority.

To make a request, email radiant@radiantmanecobyduru.com. Please explain your request and provide enough information for us to identify the relevant records. Do not send payment card details or sensitive identification documents unless specifically requested through an appropriate process.

We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law, subject to verification of their authority.

Some requests are subject to legal exceptions, including obligations to retain transaction records. We will not discriminate against you for exercising applicable privacy rights.

Children’s privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.

Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised date. We will provide additional notice where required by law.

Contact us

For privacy questions or requests, contact:

Email: radiant@radiantmanecobyduru.com
Website: https://thedurudiet.com